FAQ

Some of your Questions

Feel free to poke around below topics to find what you're looking for

Who is MobiWorkX?
Please visit here
Am I going to be receiving emails on advertising other products and services if I become a Panel member?
No. Be rest assured that we do not sell or give contact details of our panel members to anyone else. It is not our line of business and you can see that our website host no advertising. Do visit our privacy policy for more information.
Why are surveys conducted?
Views and opinions of people who use our clients’ products and services help them to improve their offer. MobiWorkX provides them this chance through you. Our members can be proud that they are also part of this innovative product and service development and improvement.
Who are our clients?
Our clients are renowned national and multi-national national mid to large size companies spanning from manufacturing, service, hospitality, banking and technical sectors, to name a few. Similar to protecting our members’ personal information identity of our clients are also kept secured.
Why should you participate in your surveys?
Your opinion matters. Companies are able to better design their products and services and offer them back to you in line with your suggestions.
Can I join the panel without any payment?
Joining the panel is free and voluntary. As a token of appreciation for your time spent in completing the survey, we will reward you points to redeem through our partners.
Why do I still get email offers to join MobiWorkX even after becoming a panel member?

MobiWorkX attracts new members from various banner ads placed in popular web portals with whom we have partnered with. You may have received an advertisement from more than one of our recruitment partners.

We do not release or share your information with any of these partners or third parties without your consent and in order to protect your privacy, our partners have no way of knowing who is/is not already a member. If you are already a member of MobiWorkX please disregard these messages. It will not affect your membership in any way.

How do I join MobiWorkX?
By a simple registration process. Please click here.
If I receive an error message while completing the registration what should I do?
It could be a technical problem and the best would be to try again in a couple of minutes. If you get an error message while you are completing a questionnaire, click on the link at a later time and the survey will continue from where you were off.
What should I do if I cannot see any buttons or images while completing the registration form?
When you are unable to see the buttons or images in the registration page it may be due to your browser not accepting cookies from our website or you may be using a firewall or anti-virus software where the default settings will disable cookies. Please add our site to the trusted-sites and enable cookies from the site following the instructions from the firewall or anti-virus software.
Why does MobiWorkX ask personal questions while joining the panel?
All the information we ask about yourself i.e. age, gender, profession, members in your household, etc help us figure out your living standards which is a major factor in determining what products and services may be of interest to you. The more information we have on you as a panel member will help us sending appropriate surveys to you.
When will I receive my first survey invite?
Depending on your personal profile, you may be invited to take part in the survey immediately or later after the successful registration.
How often will I be asked to take part in a survey?

It is important for us to receive as much as information possible at the time of registration as this help us in deciding which survey would you be qualifying for. Survey frequency is subject to member’s profile.

Please ensure that you add MobiWorkX to your white list or known/approved senders, this will confirm the survey delivery to your inbox.

How does your income, personal details and household information matters on a survey?

Knowing your estimated income allows us to send you suitable surveys that you are qualified for. For instance, we conduct surveys on behalf of many financial institutions and you will be able to benefit from their products and offers. Be assured that your information will be held secured and will not be disclosed to anyone else. We send surveys about baby products only to those families who have babies aged 0-2 years for instance. Your personal information as detailed as you could provide to us will let us choose a best survey that you will be able to respond.

Your household information is used to send you the surveys that suits you best. Knowing this information will help us in deciding which survey would be best for you to take part in.

When will I be eligible to receive my mobile top-up reward?

In order to receive your mobile top-up reward, you will need to complete a minimum of 2 surveys to reach the lowest reward your service provider supports.